By Min Yea-Ji
Korea ranked first in the Asia-Pacific region in a recent survey to evaluate customer satisfaction with live-stream video.
In the February report “The Live Video Experience” by English market research analytics company Opensignal, Korea ranked first in the Asia Pacific region with a score of 51.4 points, twelfth among the 100 countries surveyed.
Norway topped the overall list with a score of 55.3 on a 100-point index.
Taiwan ranked second in the Asia-Pacific region with 49.7 points followed by Singapore (49.1 points) and Japan (48.7 points).
Opensignal created the index by calculating an average value after allowing users to evaluate – initial delays, time spent for each video resolution, down switching and negative quality changes – on the 100-point scale using a Mean Opinion Score (MOS).
The report showed that users’ satisfaction in watching live videos rose when there were fewer initial delays and they were able to experience them in high-definition. firstname.lastname@example.org